FREQUENTLY ASKED QUESTIONS

LED Technology

NO. The lights are LED and do not become hot to the touch.

Our LEDs operate for approximately 50,000 hours, three years of which are covered by our limited warranty.

LED brightness is measured in lumens. Our ILUMA™ 10mm light strips generate approximately 880 lumens per foot, and our ILUMA™ 5mm light strips generate approximately 352 lumens per foot.

Kelvin is a unit of temperature used to measure the whiteness of the light output. I-Lighting’s clear white LED is 4,000°K and the warm white LED is 3,000°K.

Yes, each light is injected with a waterproof adhesive to prevent water migration. PLEASE NOTE: We do not, however, advise our products to be submerged or used in or near saltwater.

  • For 5mm ILUMA™ lights, multiply the length of the light in feet by 1.6 watts.
  • For 10mm ILUMA™ lights: multiply the length of the light in feet by 4 watts.

DC Power Supply

All of our lighting system operate on low-voltage DC power (12v). DC power greatly reduces the risk of electric shock.

When we design your system, we match it with an LED driver that only outputs the amount of wattage needed for the job. The LED driver plugs into a USA standard 110v – 120v outlet and produces 12v of power.

We have various wattage power supplies we use. When we design your system, we match it with an LED driver that provides enough power so that only 90% of it’s max capacity is used.

  •  5mm lights: add up the length of lights, divide by 12 then multiply by 1.6.
  • 10mm lights: add up the length of all lights, divide by 12 then multiply by 4.5.

LED Installation

NO… the LED lighting system does not require an electrician for installation. i-Lighting’s LED lighting system is UL listed as a portable luminary. The power supply simply plugs into a 110 outlet similar to a string of lights. Perfect for the fan of DIY projects!

The 10mm iluma measures 0.5’’ wide and the 5mm iluma is 0.25’’ wide.

You will need to drill a 7/16 inch hole for the lights.

Each under cabinet lighting package comes with polycarbonate tubing that will adhere to the cabinet and manage loose wire where needed.

Email us at office@ilightingled.com with a description of what type of job you have and the LED lighting you are interested in. If you have a schematic of the area you are wanting to be lit, please send in the email. The more information we get, the better we can assist you with getting the proper materials needed for the job.

Installation (Outdoor Products)

NO… the LED lighting system does not require an electrician for installation. i-lighting’s LED lighting system is UL listed as a portable luminary. The power supply simply plugs into a 110 outlet similar to a string of lights.

i-Lighting’s outdoor stair lights are designed for safety. NOTE: We strongly advise you to light every step, to ensure your safety.

Based on the building code, generally, a ¾ to 1 inch of a bullnose is required.

You will need to drill a 7/16 inch hole for the lights.

Each stair and post light kit includes a pack of wire staples to neatly manage any excess wire under the deck.

Yes. On the last stair or post light, there is an open connection. Simply ensure the current power supply can handle the additional wattage and then plug a connector cable into the last light to continue lighting your outdoor living area.

No, the lights and connector cables are coated with Tectyl 506, a corrosion-preventative solution.

The power supply is encased in a waterproof utility box which can be mounted where it is aesthetically pleasing (such as hidden under a deck or convenient to an electrical receptacle). The power supply comes standard with a 6-foot power cord.

Mount the photo eye where it is exposed to sunlight. The photo eye will be triggered to turn the lights on at dusk and off at dawn. The photo eye comes standard with a 6-foot lead for placement flexibility.

Troubleshooting (Outdoors)

Most likely the battery has died. Simply replace with a CR2032 battery.

The photo eye is designed to turn the lights on at dusk and off at dawn. If the photo eye is mounted in an area where it is getting interference from a light source it could sense the light and turn the lights off. For example, a porch light or street lamp can trip the photo eye and “trick” it to thinking it is either dusk or dawn. If this is the case, simply relocate the photo eye.

The power supply is designed to turn off if it detects a short in the lights. If a wire is nicked and is being penetrated by water, the power supply will shut down to protect itself. To determine where the short is located, disconnect the photo eye and unplug all but the first light. If the light comes on, you know that the short is not in the wire going from the power supply to the first light. Continue to connect one light at a time until the lights shut off and replace the connector cable.

If you have a photo eye connected to the power supply. Simply unplug the photo eye from the power supply. If the lights come on then the photo eye sensor has gone bad and will need to be replaced. If the lights don’t come on, then the power supply can be sent in to be repaired.

Troubleshooting (Indoors)

The touch dimmer is designed to turn the lights on/off and dim them up/down. It should be installed after the power supply, before the first light strip. Everything downstream of the dimmer will dim.

If the light is on, but the touch dimmer will not work, install the small twisted wire provided with the push button dimmer, before the dimmer. This will reverse the polarity of the wires and the touch dimmer should work.